April 16, 2015
Tampa Bay/Hudson, FL – Local HCA facilities are committed to lead their communities in the areas of patient satisfaction. To this end, Regional Medical Center Bayonet Point has recently appointed Jessica DeMauro, MHA, as its first Director of Patient Experience. With this appointment as a department director, Ms. DeMauro is charged with looking at procedures and knowing patient satisfiers to ensure that the best possible patient experiences are achieved.
Jessice DeMauro comes to Regional Medical Center Bayonet Point from Atria Oakridge Raleigh, North Carolina, where she served as Executive Director and interim Executive Director for Atria Southport Walk in Durham, North Carolina. During her tenure at Atria Oakridge, her facility was ranked number one in census out of 189 locations for five consecutive quarters, demonstrating Ms. DeMauro’s ability to earn a reputation for excellent customer service.
She holds a Bachelor’s degree in sociology from Purdue University and a Master’s degree in Healthcare Administration from Indiana University.
Ms. DeMauro was born in Chicago and raised in northwest Indiana. She has held professional positions in both North Carolina and Las Vegas. She and her husband were married in August 2014 at St. Michael’s Church in Hudson. They reside in Hudson with their 14 year old terrier, Domino.