New temporary visitor policy - effective Monday, August 2, 2021

For the safety of our patients, visitors and caregivers, visitors are not allowed to visit COVID-19 positive patients and patients under investigation for COVID-19.

Visitor access is also restricted to adult visitors only. No access for visitors below the age of 18 unless the visitor is the parent of a hospitalized child.

Visitor Hours are generally 6:00am – 8:00pm with one adult visitor allowed per patient for that calendar day. Additional modifications apply to certain patient care areas as outlined below.

  • Patients Undergoing Procedures – One visitor is allowed per patient. Visitor must remain in the designated waiting area. If the patient is admitted, the visitor can visit with the patient after the patient is admitted to his/her room.
  • Emergency Room (ER) – One visitor is allowed per patient in the ER.
  • Children's ER – One designated parent/guardian.
  • Women's Services (Labor & Delivery and Mother/Baby) – One banded support person 24/7. This person can stay overnight.
  • Children's Services (NICU, PICU, Pediatrics) – One designated parent/guardian. This person can stay overnight.
  • Baker Act Receiving Mental Health Units - No visitors are allowed except those legally required including a patient’s attorney of record, or a state or federal representative on official duty.
  • Vaccinated Volunteers – Are allowed in all areas apart from designated COVID-19 units.

Exceptions must first be approved by the Hospital Administrator on Call (AOC) or administration, and will be considered in specific circumstances such as at end-of-life.

New screening process (Effective June 7, 2021)

Passive screening for visitors and non-urgent/emergent patients

To all visitors and all patients, except those coming for urgent or emergent care:

You may only enter the facility if the answer to each of the following questions is “yes.”

  • I have not had contact with anyone diagnosed with COVID-19, or thought to have COVID-19, within the last 14 days.
  • I have none of the following symptoms:
    • Fever or chills, cough, shortness of breath or difficulty breathing, muscle or body aches, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, diarrhea.
  • I agree to wear a mask at all times that I am not eating or drinking while in the facility.

Be prepared to confirm that the above is true prior to entering the facility.

Screening process for patients coming for urgent or emergent care

To patients coming for urgent or emergent care:

  • Wear a mask all times while inside the facility.
  • Alert a staff member upon arrival to the Emergency Department if exhibiting any of the possible signs and symptoms of COVID-19:
    • Fever or chills, cough, shortness of breath or difficulty breathing, muscle or body aches, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, diarrhea.

Patients may consider using phone, Skype, or FaceTime to communicate with family and friends during this time.

Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.